web
You’re offline. This is a read only version of the page.
close

Contact Us

We are here to help you find the answers to the most common questions and issues.



Popular Questions
How do I find and download my certification? How do I find and select a course? How do I sign in and start my course?
How do I add or remove user permissions for my staff? How do I print certificates for my learners? How do I find an instructor to facilitate a course?
How do I login as an instructor? How to update my own instructor certifications? How to resolve the 'instructor invalid' error?
VIEW ALL FAQs >
Useful links
Consult the application process and submit your form:
How to Volunteer How to become a Training Partner
How to become an Instructor Rescuer Award Nomination Form
Which course should I take? Group Training
Report an issue or ask a question
If you need to bring an issue to our attention or reach out
SUBMIT A REQUEST >
Still looking for an answer?
1-877-356-3226
Customer Experience Team Hours of Operation: Monday to Friday, 8:00 a.m. – 8:00 p.m. ET